Practice Manager
Ruth Hepburn is the Practice Manager and is responsible for the day to day running of the Practice. If you have any difficulties or suggestions then please write to her at the surgery address.
Office Manager
Margaret Urquhart is the Office Manager and is responsible for the smooth running of the Reception. She also deputises for the Practice Manager in her absence.
Secretarial Team
The Secretarial Team are responsible for sending referrals to Secondary Care as well as processing all the documentation that comes back to the Practice. They also ensure patients blood tests are sent to the correct Clinician for checking.
Administration Team
The Administration Team perform a variety of administration tasks: from the ordering of the nursing stock, to the coding of records, to the organising of patient clinics!
Reception Team
The Reception Team are responsible for making sure that patients see the Right Person at the Right Time at the Right Place. They are bound by confidentiality and it is essential that you give them as much information as possible to allow them to triage your request.